Contact Us

We're glad to help with an order, a product question or choosing the right chess set. Reach us by email, phone or the chat button on any page.

Email

contact@chesshouse.live

Schools and purchase ordersschools@chesshouse.live

Phone

U.S. orders and questions1-800-348-4749

International+1 360-354-6815

HoursMonday to Friday, 10am to 4pm Central

Addresses

Mailing address: letters and checksChess House
PO Box 7
Canton, SD 57013
USA

Warehouse: returns, packages and pickupsChess House
418 W Industrial Rd
Canton, SD 57013
USA

Returning an item? See the return steps first.

Can I visit or pick up my order?

Chess House ships orders worldwide from our office and warehouse in Canton, South Dakota, near Sioux Falls. We moved here from Lynden, Washington in 2025.

We don't have a retail showroom, but if you live nearby or are passing through, you're welcome to pick up an online order by appointment. Place your order, then call or email us to set a time.

Quick answers

More answers in our Help Center.