Contact Us
We're glad to help with an order, a product question or choosing the right chess set. Reach us by email, phone or the chat button on any page.
Schools and purchase ordersschools@chesshouse.live
Phone
U.S. orders and questions1-800-348-4749
International+1 360-354-6815
HoursMonday to Friday, 10am to 4pm Central
Addresses
Mailing address: letters and checksChess House
PO Box 7
Canton, SD 57013
USA
Warehouse: returns, packages and pickupsChess House
418 W Industrial Rd
Canton, SD 57013
USA
Returning an item? See the return steps first.
Can I visit or pick up my order?
Chess House ships orders worldwide from our office and warehouse in Canton, South Dakota, near Sioux Falls. We moved here from Lynden, Washington in 2025.
We don't have a retail showroom, but if you live nearby or are passing through, you're welcome to pick up an online order by appointment. Place your order, then call or email us to set a time.
Quick answers
- Where is my order?
- How do I change or cancel an order?
- How do I return an item?
- How do I order a replacement piece?
- Do you accept purchase orders?
- Do you offer free shipping?
More answers in our Help Center.





